Cancellation Policy

Cancellation Instruction

Right of Cancellation (Products)

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of revocation, you must inform us (Olena Oezman, Heiligendammer Str. 17, 14199 Berlin, Germany, academy@akzentz.de, phone: +49 30 81720181) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

The Right of Cancellation (Courses) in the case of a contract for the supply of digital content not on a physical data carrier, even if we have commenced execution of the contract after you have expressly agreed that we shall commence execution of the contract before expiry of the revocation period and have confirmed your knowledge that you lose your right of revocation as a result of your agreement when execution of the contract commences. So a cancellation of the a course after the payment has been done is not possible.

Consequences of Revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.