Data Protection Declaration

Data Protection Declaration

The person responsible for data processing is:

Olena Oezman

Heiligendammer Str. 17

14199 Berlin

Germany

+49 30 81720181

academy@akzentz.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in the context of a weighing of interests. All access data will be deleted at the latest seven days after the end of your visit to our website.

Hosting services by a third party provider

In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data Collection and Use for Contract Processing, Contacting and Opening a Customer Account

We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract or for the processing of your contact and you cannot send the order or contact without their indication. Which data is collected can be seen from the respective input forms. We use the data you provide us with in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for contract processing and processing your enquiries.

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account.

After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

3. Data Transfer

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

We also use an external merchandise management system for order and contract processing. The data transfer or processing that takes place in this respect is based on order processing.

We use a payment service provider that is based in a country outside the European Union. The transfer of personal data to this company is only carried out within the scope of the necessity to fulfil the contract.

Transfer of data to debt collection companies

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we will pass on your data to a commissioned collection agency if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection company. In addition, the passing on of data serves to protect our legitimate interests, which predominate in the context of weighing up interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

4. E-mail Newsletters and Postal Advertising

E-mail advertising with newsletter subscription

If you register for our newsletter, we will use the data required for this purpose or data provided separately by you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

You can unsubscribe from the newsletter at any time and can either be done by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

E-mail advertising without registering for the newsletter and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of § 7 para. 3 UWG, to send you regular offers on similar products from our range of products by e-mail. This serves to protect our legitimate interests in addressing our customers in advertising, which outweigh the interests of the customer.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising mail, without incurring any costs other than the transmission costs according to the basic rates.

Postal advertising and your right of objection

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by letter post. This serves to protect our legitimate interests, which outweigh the interests of our customers, in a promotional approach in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

5. Use of Data for Payment Processing

Hire purchase

When choosing the payment method "instalment purchase" as well as granting the necessary data protection consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, personal data (first name, surname, address, email, telephone number, date of birth, IP address, gender) together with data required for the transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order date) will be transmitted to our partner PayPal (Europe) S.à.r.l. et Cie, 22-24 Boulevard Royal, L-2449 Luxembourg for the purpose of processing this payment method.

In order to verify the identity or creditworthiness of the customer, our partner carries out queries and information in publicly accessible databases and credit agencies. The providers from whom information and, if necessary, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner PayPal (Europe) S.à.r.l. et Cie, can be found in their data protection declaration, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

Our partner PayPal (Europe) S.à.r.l. et Cie uses the information received about the statistical probability of a payment default for a balanced decision about the establishment, execution or termination of the contractual relationship. You have the opportunity to present your point of view and contest the decision by contacting our partner PayPal (Europe) S.à.r.l. et Cie.

The consent given in the ordering process by consent to the disclosure of data can be revoked at any time, even without giving reasons, with effect for the future.

6. Cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent to do so in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Microsoft Edge™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14 ] / Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]

Furthermore, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. Social Media

Our online presence on Facebook

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. There we inform about our products and current special offers.

When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and interests of the users are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (permission) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.

As far as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy finding for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here [https://www.privacyshield.gov/list].

For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your rights and settings options for the protection of your privacy, in particular the option to object (opt-out), please refer to the providers' data protection information linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/ [https://www.facebook.com/about/privacy]

The data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here [https://www.facebook.com/legal/terms/page_controller_addendum].

Further information on data processing in connection with a visit to a Facebook fan page (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Possibility of objection (Opt-Out):Facebook: https://www.facebook.com/settings?tab=ads [https://www.facebook.com/settings?tab=ads]

8. Contact Details and Your Rights

As a data subject, you have the following rights:

 * in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;

 * in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;

 * pursuant to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing * for the exercise of the right to freedom of expression and information;

    * to fulfil a legal obligation;

    * for reasons of public interest or

    * is necessary for the assertion, exercise or defence of legal claims;

 * in accordance with Art. 18 of the DSGVO, the right to demand that the processing of your personal data be restricted if * the accuracy of the data is disputed by you;

    * the processing is unlawful, but you refuse to have it deleted;

    * we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or

    * you have lodged an objection to the processing in accordance with Art. 21 DSGVO 

 * pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;

 * pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact details in our imprint.

9. Right of Objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the weighing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims

This does not apply if the processing is for direct marketing purposes. In this case we will not process your personal data further for this purpose.